Importance of Organizational Behavior in the Workplace

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Importance of Organizational Behavior in the Workplace

Organizational behavior looks at how workers influence each other and how an organization influences its workers. There are several factors that motivate workers. These factors correlate directly to the workers’ satisfaction. They can involve leadership style, corporate culture or other workplace characteristics. In addition to these influences, there are other factors that affect how workers feel about their jobs and their workplace performance.

Insights into Organizational Behavior

Organizational behavior observes how staff members, workplace groups and corporate structures affect workers individually. The discipline incorporates concepts from communications, sociology, management and biology. The topic is parallel to organizational theory which in turn falls under human resources. As a business leader, it is important to comprehend the forces that drive people. When people work together, a relationship forms, and those relationships affect how they respond in the work environment. It is critical to understand how these relationships work to successfully manage a team.

Various Forms of Organizational Behavior

Organizational theorists view the discipline from multiple perspectives. Similar to economics, theorists observe organizational dynamics from micro and macro views. Micro-organizational theory looks at individuals and groups, while macro-organizational theory looks at entire organizations and even whole industries. The theorists observe behavior influences by these different organizational levels, because they all impact worker decision-making in some way. These theorists hope that by understanding these concepts, they can improve how businesses function.

Drilling down on the Topic

Organizational behavior theory is an effort to understand individual and group dynamics. With so many backgrounds present in the modern workplace, this task is particularly complex. In essence, organizational behavior practitioners attempt to foresee how workers will respond in the workplace. With this information, workplace leaders are better equipped to create positive outcomes. This knowledge body is also valuable for managing workers when their goals do not align with the corporate culture. In either case, knowing what motivates people can help leaders manage workers.

Workers and Their Motivators

In order to manage workers, business leaders must first understand workers’ character traits and skill sets. A closer look at a worker’s personalities reveals a trait collective. A manager should think about what attitude and work ethic a staff member displays. Additionally, a manager must learn how to draw out personality traits that a worker does not openly display. They can accomplish this by assessing their workers’ personalities. To do this, there are tools available such as personality inventories, projective tests and assessment centers. Once a manager understands their staff, they need to learn what part the company is playing in the staff members’ attitudes.

Workplace Satisfaction

Workplace satisfaction is an elusive subject; however, business leaders and human resource professionals have some methods they can use to find out how employees feel about their working conditions. Without these tools, corporate leaders would have no way to take their organization’s pulse. The tools these leaders use varies from having workers recollect the most impactful workplace incidents to conducting focus groups to uncover workplace issues. Organizations affect job satisfaction with their reward structures, workloads, management styles and general working conditions. Additionally, social status and economic standing affect individual workers. It is up to corporate leaders to create conditions that boost morale.

Organizational Management

In an organization, leadership takes many forms; however, certain traits are desirable when functioning as a manager. These traits may include leading by example, job proficiency, focus or a goal driven attitude. Organizational structure is also a strong force in shaping organizational behavior. Management can opt to oversee their workforce with varying scrutiny. Business leaders must also consider what leadership styles work best with their organization. Depending on a firm’s industry, management styles can vary from authoritative to laissez-faire.

Office Dynamics

Several dynamics come into play when people work together in an office environment. One dynamic is how workers comply with company directives. The authority managers have in the workplace affect this compliance level. Power, which is often confused with authority, is another important office dynamic. It is the ability to convince others to do things. These workplace characteristics are sometimes desired by those who have yet to earn them. This is where office politics interfere with company objectives.

Organizational Behavior Findings in Action

The information that researchers find in this field is primarily used by human resource professionals. They use this information to choose, train, and keep quality employees. With this discipline, a human resources professional can help management connect with their staff. A business is a group that works together to meet goals. When that group functions at its peak efficiency, the business will prosper.
In order to lead an organization, managers must understand organizational behavior. When managers understand organizational behavior, they can produce positive workplace outcomes. Many things come together to impact how workers feel about their workplace environment. These feelings in turn affect how workers perform their duties.

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Sources:

https://www.boundless.com/management/textbooks/boundless-management-textbook/organizational-theory-3/why-study-organizational-theory-28/what-is-organizational-behavior-162-3925/
http://www.unesco.org/education/aladin/paldin/pdf/course02/unit_14.pdf
http://www.encyclopedia.com/topic/Organizational_behavior.aspx